Privacy policy of Bachner Elektro GmbH & Co. KG

We consider it our primary responsibility to maintain the confidentiality of the personal information you provide to us and to protect it from unauthorized access. Therefore, we use extreme care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR), the regulations of the German Federal Data Protection Act (BDSG) and the requirements of the German Telecommunications Act (TKG). We strictly adhere to the data protection regulations when collecting and processing your data. The following information explains in detail what data is collected during your visit to our website and how we use it.

1. Who is responsible for data processing and whom can you contact?

Responsible for the data processing, according to Article 4 para. 7 GDPR:

Bachner Elektro GmbH & Co. KG
Am Hang 2
D-84048 Mainburg

Phone: +49 (0) 8751 707-0
Fax +49 (0) 8751 707-30

Our data protection officer is:

Elke Mücklich
Am Hang 2
D-84048 Mainburg


2. How do we collect your data and how do we process it?

One way in which your data is collected is when you provide it to us. This may, for example, be data that we receive in the course of our (potential) business relationship with you. The disclosure of your data is made, for example, by email.

We would also like to point out that data transmissions over the Internet (e.g. email communication) can have security vulnerabilities. Absolute protection of data from access by third parties is not possible. Furthermore, we process – should this be necessary for the provision of our services – personal data which we permissibly receive from publicly accessible sources (e.g. company registers, land registers, media), which are transmitted to us by other companies within the Bachner Group or by other third parties (e.g. credit agencies). 

When you use this website, various personal data are also collected. Personal data refers to all information that can show a reference to your person (e.g. name, first name, contact data, etc.). 

We process the following data according to the following categories:

  • Master data such as surname, first name, title, job title

  • Communication and contact data, e.g. address, telephone, fax, and email

  • Company data, e.g. company name, UID, place of business, company register data, contact person

  • Payment and creditworthiness data, e.g. bank, IBAN, BIC

  • Data within the scope of contract processing, e.g. contract data, correspondence, payment data and terms, conditions, delivery and service conditions, as well as logistics and delivery data

  • Project data

  • Advertising and sales data

  • Technical data when visiting the website, e.g. Internet browser, operating system or time of page view

  • Planning and control data

  • Documentation data, e.g. meeting minutes

  • Data for fulfilling legal requirements

  • Other data comparable to the listed categories

  • Statistical data

Collection of personal data when visiting our website
Other data is automatically collected by our IT systems when you visit our website. During merely informative use of our website, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1f GDPR):

  • IP address

  • Date and time of the request

  • Time zone difference to Greenwich Mean Time (GMT)

  • Content of the request (specific page)

  • Access status/HTTP status code

  • Amount of data transferred

  • Website from which the request came

  • Browser

  • Operating system and its interface

  • Language and version of the browser software.

!!!!!!!!!!!! CLARIFICATION OF COOKIES!!!!!!!!!!!!!

Use of cookies

Our website uses cookies. In addition to the previously listed data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the entity that sets the cookie.

Cookies cannot run programs or transfer viruses to your computer. They serve to make Internet services as a whole more user-friendly and effective. This data is also used for marketing and statistical purposes. So-called "third party cookies" are cookies that have been set by a third party, and therefore not by the actual website you are currently visiting. You can object to the use of cookies at any time by configuring your browser settings according to your preferences and, for example, by refusing to accept third-party cookies or all cookies.

Popular browsers offer this setting option. Where these settings are located depends on the web browser. Detailed information can be retrieved via the help function of the respective web browser. We would like to point out that by deactivating cookies you may not be able to use all the functions of this website.

3. For what purpose and on what legal basis is your data processed?

We process your data for the purpose of providing our range of services in the fields of energy technology, IT communication, automation technology, security technology, and switchgear construction, as well as for project implementation and administrative purposes.

Your personal data are processed in compliance with the applicable legal data protection requirements.

a. Based on your consent (Art. 6 para. 1a GDPR)
If you have given us consent to process your personal data, processing will only take place in accordance with the purposes and to the extent agreed in the declaration of consent. Consent given can be revoked at any time with effect for the future.

b. To fulfill contractual obligations or to carry out pre-contractual measures (Art. 6. para. 1b GDPR)
The processing of personal data is carried out for the provision of contractual services to you. This also includes the implementation of pre-contractual measures that take place at your request. The purposes of the data processing result primarily from the specific service and may include, among other things, needs analyses and consultations. Further details on the data processing purposes can be found in our contract with you.

c. Due to legal obligations (Art. 6 para. 1c GDPR) or in the public interest (Art. 6 para. 1e GDPR) 
Certain legal obligations (e.g. customs, commercial and tax retention periods in accordance with customs regulations, the German Fiscal Code and the German Commercial Code) to which Bachner Elektro GmbH & Co. KG is subject may require personal data to be processed. The purposes of the processing also include, among other things, the fulfillment of control and reporting obligations under customs and tax law and also risk assessment and control within the company.

d. For the protection of legitimate interests (Art. 6 para. 1f GDPR)
In the case of merely informative use of the website or otherwise transmitting information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you without errors and to ensure stability and security. Other data may be used to analyze your user behavior.

  • Video surveillance to safeguard our domiciliary rights, to collect evidence in the event of burglary or fraud

  • Telephone recordings, e.g. in the event of complaints

  • Prevention of criminal offenses

  • Measures to secure buildings (e.g. access control); this serves in particular to protect our employees and customers as well as the property of Bachner Elektro GmbH & Co. KG

  • Ensuring IT operations and IT security

  • Advertising or market and opinion research, insofar as you have not objected to the use of your data

  • Assertion of legal claims and defense in legal disputes

  • Consultation of and data exchange with credit agencies

4. Who receives your data?

Within Bachner Elektro GmbH & Co. KG, your data is received by those departments or employees that need it to fulfill contractual and legal obligations and to protect legitimate interests. Service providers carefully selected by Bachner Elektro GmbH & Co. KG and complying with data protection regulations may also receive data for these purposes.

These are essentially companies in the categories:

  • Banks

  • Financing companies

  • Interested parties

  • Customers

  • Suppliers

  • Insurance companies

  • Tax advisers and auditors

  • Legal representatives

  • Sales and marketing

  • Service providers

  • Service providers in the context of order processing relationships. All order processors are contractually obligated to treat your data confidentially and to process it only within the scope of service provision.

  • Statistical institutes

When passing on data to further recipients, we may only pass on information about you if this is required by legal provisions, you have consented to the data being passed on, or we are authorized to pass it on. Recipients of personal data include:

  • Public bodies or institutions (e.g. customs, tax office, authorities, and courts) if there is a legal or official obligation

  • Other companies or comparable institutions to which we transfer your personal data in order to carry out the business relationship

  • Other companies within the Bachner group of companies

  • Other data recipients may be bodies for which you have given us your consent.

 Will your data be transferred to third countries?

An active transfer of personal data to third countries only takes place if this is necessary for the execution of your orders.

Integration of Google Maps
On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and enables you to use the map function comfortably.

By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. In addition, the data mentioned under Section 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly assigned to your account. If you do not want this assignment to your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses it for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also receive further information about your rights in this regard and about setting options for protecting your privacy: Google also processes your personal data in the US and has submitted to the EU-US Privacy Shield,

Use of YouTube plugins
We use the provider YouTube for the integration of videos on our website. YouTube is operated by YouTube LLC with its principal place of business at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. with headquarters at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

On some of our web pages we use plugins of the provider YouTube. When you call up the Internet pages of our website that are provided with such a plugin – for example, our media library – a connection is established to the YouTube servers and the plugin is displayed. This transmits which of our Internet pages you have visited to the YouTube server. If you are logged in to YouTube as a member, YouTube assigns this information to your personal user account. When using the plugin, such as clicking the start button of a video, this information is also assigned to your user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube LLC and Google Inc. before using our website and by deleting the corresponding cookies of the companies.

Further information on data processing and notes on data protection by YouTube (Google) can be found at YouTube (Google) also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,

5. How long will your personal data be stored?

Your personal data will be stored for the duration of the entire business relationship (from the initiation to the execution and termination of a contract). If the data are no longer required for the fulfillment of contractual or legal obligations, they are regularly deleted. Unless a limited and restricted further processing is required for the fulfillment of retention periods under commercial and tax law pursuant to the German Commercial Code (HGB) and German Fiscal Code (AO).

In addition, the statutory limitation periods, which, according to the German Civil Code (BGB), can be up to 30 years in certain cases (the general limitation period is 3 years), must be taken into account for the storage period.

The storage obligations under telecommunications law also apply in accordance with the Telecommunications Act (TKG).

6. What data protection rights do you have?

You have the right of access under Article 15 of the GDPR, the right of rectification under Article 16 of the GDPR, the right of erasure under Article 17 of the GDPR, the right of restriction under Article 18 of the GDPR, the right of objection under Article 21 of the GDPR, and the right of data portability under Article 20 of the GDPR. With regard to the right to information and the right of deletion, the restrictions pursuant to Sections 34 and 35 of the German Federal Data Protection Act (new) apply. In addition, there is a right of appeal to the data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 of the German Federal Data Protection Act (new)). A list of the data protection officers and their contact details can be found under the following link:

You may revoke your consent to the processing of personal data at any time with effect for the future. The legality of the data processing carried out until the revocation remains unaffected by the revocation. The revocation can be made without any formalities and should, if possible, be addressed to:

Bachner Elektro GmbH & Co. KG
Am Hang 2
D-84048 Mainburg

Fax +49 (0) 8751 707-30

7. Are you required to provide data?

In the context of our business relationship, you must provide that personal data which is required for the establishment and implementation of our business relationship and which we are legally obligated to collect. Without this data, we will usually not be able to conclude the contract with you or execute it.

However, you are not obliged to give consent to the processing of any data that is not relevant for the performance of the contract or is not required by law and/or regulation.

8. Is there any automated decision-making (including profiling)?

We do not use automated decision-making pursuant to Art. 22 GDPR to bring about a decision on the establishment and implementation of the business relationship.

9. Data security

The security of your data is our highest concern. Our declared aim is to take all necessary technical and organizational measures to ensure the security of data processing and to process your personal data in such a way that it is protected from access by unauthorized third parties.

By using the latest security software, our IT infrastructure meets the highest international security standards.

In addition, we optimize the security of your data by using risk-minimizing measures and preventive safeguards.

10. Minors

Our offer is fundamentally aimed at adults. Persons under the age of 18 should not submit any personal data to us without the consent of their parents or legal guardians.